bkt1 Privacy Policy — Your Data, Your Rights

We are committed to protecting your privacy and handling your personal information with transparency and care.

Last Updated: January 2026

📋 Introduction

This Privacy Policy ("Policy") describes how bkt1 ("we", "us", "our") collects, uses, stores, and protects personal information provided by users ("you", "Player") of the bkt1 platform at bkt1.org. This Policy applies to all services offered by bkt1, including sports betting, casino games, crash games, color prediction, and all promotional activities associated with these services. By registering an account or using any part of the bkt1 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal information as described herein.

bkt1 takes data privacy seriously. We apply technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. This Policy is written in plain language to ensure that every bkt1 player — whether you are based in Dhaka, Chittagong, Sylhet, Khulna, or elsewhere in Bangladesh — can clearly understand how their data is handled.

Scope: This Policy covers personal data processed through bkt1.org and any related mobile interfaces. It does not apply to third-party websites linked from our platform — those sites operate under their own privacy policies.

🔐 Our Privacy Commitments at a Glance

🔒
SSL Encryption on All Data
All data transmitted between your device and bkt1 servers is protected by SSL (Secure Sockets Layer) encryption. This applies to registration, login, deposits, withdrawals, and all account management actions.
🚫
We Never Sell Your Data
bkt1 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data is used solely to operate and improve the bkt1 platform and the services it provides to you.
👁️
Transparent Data Use
We are transparent about what data we collect and why. This Policy explains each category of data, its purpose, and the legal basis under which we process it. We do not process data for purposes beyond those stated here without first seeking your consent.
🗑️
Your Right to Deletion
You may request deletion of your personal data at any time, subject to our legal obligations to retain certain records. Requests are processed within a reasonable timeframe and will be acknowledged in writing.
🛡️
Responsible Gaming Data Protection
Data collected as part of our responsible gaming monitoring — including self-exclusion records and deposit limit settings — is treated with the highest level of confidentiality and is never used for marketing or profiling purposes.

1. Information We Collect

bkt1 collects personal information in several ways: directly from you when you register and use the platform, automatically when you interact with our services, and from third-party payment processors when you make a deposit or withdrawal. The categories of personal data we collect and their purposes are set out below.

Identity Data
Full name, date of birth, nationality, government-issued ID number. Collected at registration and KYC verification. Required to confirm 21+ eligibility and comply with identity verification obligations.
Contact Data
Email address and mobile phone number. Used for account communications, transaction confirmations, security alerts, and where you have opted in, promotional updates.
Financial Data
Payment method identifiers (e.g. the registered bKash or Nagad account number associated with your deposits). Full card numbers are never stored by bkt1 — card payments are processed via PCI-DSS compliant third-party processors.
Technical Data
IP address, device type, operating system, browser type, session timestamps, and referring URL. Collected automatically for security monitoring, fraud prevention, and platform performance optimisation.
Usage Data
Game history, betting patterns, deposit and withdrawal history, bonus activity, and session durations. Used for account management, responsible gaming monitoring, and where applicable, to personalise promotional offers to your activity profile.

2. How We Use Your Information

1 Platform Operation & Account Management

The primary purpose for which we collect and process your personal information is to operate the bkt1 platform and provide you with the services you have requested. Specifically, this includes:

  • Creating and maintaining your player account, including verifying your identity and age at registration and during ongoing account use.
  • Processing deposits and withdrawals via your chosen payment method (bKash, Nagad, Rocket, Upay, Visa, Mastercard) and maintaining accurate transaction records.
  • Providing customer support, responding to queries, and resolving disputes or account issues raised through our support channels.
  • Sending transactional communications including deposit confirmations, withdrawal status updates, and security alerts such as new device login notifications.
2 Legal Compliance & Fraud Prevention

bkt1 is required to process certain personal data to comply with applicable legal obligations. This includes retaining transaction records for anti-money-laundering (AML) compliance, verifying player identities to prevent underage access, and reporting suspicious activity to relevant authorities where required by law. We also use technical data and usage patterns to detect and prevent fraudulent behaviour, account compromise, and bonus abuse.

3 Responsible Gaming Monitoring

bkt1 uses player usage data — including session durations, deposit frequency, and betting patterns — to support its responsible gaming programme. This monitoring helps us identify players who may be showing signs of problem gambling so we can proactively reach out with support information. Data processed for responsible gaming purposes is subject to the strictest confidentiality controls within bkt1 and is never used for commercial profiling or targeted advertising.

3. Payment Data & Financial Information

bkt1 supports deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard. Payment transactions are processed through secure, PCI-DSS compliant third-party payment processors. When you make a deposit or request a withdrawal, the relevant transaction details — including the amount, timestamp, and a reference to your chosen payment method — are recorded in your bkt1 account transaction history.

bkt1 does not store full card numbers, CVV codes, or bank account passwords. Mobile banking credentials for bKash, Nagad, Rocket, or Upay are never requested by bkt1 and should never be shared with any bkt1 representative. If you receive a communication requesting your mobile banking PIN or password, treat it as fraudulent and report it to bkt1 support immediately.

Financial Data Security: All financial transactions on bkt1 are protected by SSL encryption in transit. Payment method reference data stored by bkt1 is encrypted at rest. Access to financial records is restricted to authorised bkt1 personnel only, on a strict need-to-know basis.

4. Cookies & Tracking Technologies

4 Types of Cookies Used by bkt1

bkt1 uses cookies and similar tracking technologies to improve platform performance and user experience. The cookies we use fall into the following categories:

  • Strictly necessary cookies: these are essential for the platform to function and cannot be disabled. They include session cookies that maintain your logged-in state and security cookies that protect against cross-site request forgery.
  • Performance cookies: these collect anonymised data about how players use the platform — which pages load most slowly, which features are used most frequently — allowing us to prioritise improvements. No personally identifiable information is collected by these cookies.
  • Functional cookies: these remember your preferences such as language selection and help personalise your experience without requiring you to reset these preferences on every visit.
5 Managing Your Cookie Preferences

You can control non-essential cookies through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling strictly necessary cookies will affect the functionality of the bkt1 platform and may prevent you from accessing certain features including account login and payments. Instructions for managing cookies are available in your browser's help documentation.

5. Data Sharing & Third Parties

bkt1 does not sell or rent your personal data. We share personal information with third parties only in the specific, limited circumstances set out below. In all cases, third parties with whom we share data are required to handle that data in accordance with applicable data protection standards and are prohibited from using it for any purpose other than those specified in our agreement with them.

6 Permitted Sharing Circumstances
  • Payment processors: we share the minimum transaction data necessary with our payment processing partners (including the processors supporting bKash, Nagad, Rocket, Upay, Visa, and Mastercard transactions) to execute deposits and withdrawals on your behalf.
  • Identity verification providers: where we engage third-party KYC service providers to assist with identity and age verification, we share the identity documents and personal information submitted by you solely for that verification purpose.
  • Legal and regulatory authorities: we will disclose personal data to law enforcement, regulatory bodies, or other governmental authorities where we are legally required to do so, including in response to a court order or AML reporting obligation.
  • Platform service providers: we use trusted third-party providers for hosting, security, analytics, and customer support infrastructure. These providers access personal data only to the extent necessary to deliver their contracted services to bkt1 and are bound by strict data processing agreements.
No Marketing Use: Third parties with whom bkt1 shares data are strictly prohibited from using that data for their own marketing or profiling purposes. bkt1 does not permit its service providers to contact you directly for commercial reasons without your explicit consent.

6. Your Data Rights

bkt1 respects your rights over your personal data. The following rights are available to all registered players. To exercise any of these rights, please contact bkt1 support using the email address listed at the bottom of this page. We will respond to all data rights requests within a reasonable timeframe and in any event within 30 days of receipt.

7 Rights Available to bkt1 Players
  • Right of access: you may request a copy of all personal data bkt1 holds about you, including your account details, transaction history, and any correspondence records.
  • Right of rectification: if any personal data we hold about you is inaccurate or incomplete, you may request that we correct or update it. You may also update certain information directly through your account settings.
  • Right to erasure: you may request deletion of your personal data, subject to our obligation to retain certain records for legal compliance purposes (for example, transaction records required for AML compliance must be retained for the legally mandated period).
  • Right to object: you may object to the processing of your personal data for direct marketing purposes at any time. Once you object to marketing use, we will cease using your data for that purpose immediately.
  • Right to data portability: you may request that we provide your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider if you choose.

To exercise any of the rights listed above, contact our support team at [email protected]. Please include your registered account email address and a description of the right you wish to exercise. We may need to verify your identity before processing your request to ensure the security of your account data.

7. Data Retention

bkt1 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, or reporting obligations. In practice, this means that account data is retained for the duration of your account's active life plus a post-closure retention period to meet legal requirements. Transaction records, including deposits and withdrawals, are retained for the period required by applicable financial regulation.

When personal data is no longer required, bkt1 will securely delete or anonymise it so that it can no longer be associated with an identifiable individual. Where anonymisation is not technically feasible, bkt1 will securely destroy the data using industry-standard data disposal methods.

8. Security Measures

bkt1 implements a range of technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, or damage. These measures include SSL encryption for all data in transit, encryption of sensitive data at rest, restricted access controls ensuring that only authorised personnel can access player data, regular security assessments, and session monitoring to detect and respond to suspicious login activity.

While bkt1 takes all reasonable steps to secure your personal data, no internet-based platform can guarantee absolute security. You play an important role in keeping your account secure by choosing a strong password, not sharing your login credentials, and logging out of your account when using shared devices. If you suspect your account has been compromised, contact bkt1 support immediately.

9. Changes to This Privacy Policy

bkt1 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or platform features. When material changes are made, we will provide notice via the platform or by email to your registered address. The date of the most recent update is shown at the top of this page. We encourage you to review this Policy periodically. Your continued use of the bkt1 platform following any update constitutes your acceptance of the revised Policy.

Contact Us About Privacy: For any questions, concerns, or data rights requests relating to this Privacy Policy, contact bkt1 at [email protected]. All privacy enquiries are handled confidentially by our dedicated support team.
Questions About Your Privacy?
Read our FAQ for quick answers, or explore Responsible Gaming to learn about our player protection tools.
View FAQ Responsible Gaming